Privacy Policy

 

Effective Date: 25.04.2025
Last Updated: 25.04.2025

At Stonefields Homes Limited , we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information in accordance with the UK GDPR and Data Protection Act 2018.

1. What We Collect

We may collect the following personal information:

  • Name and contact details (email, phone, address)
     
  • Property preferences and enquiry information
     
  • IP address and browser data
     
  • Any details you submit through forms or communication
     

2. How We Use Your Information

We use your data to:

  • Respond to your enquiries and provide customer support
     
  • Process property-related transactions and services
     
  • Send updates or marketing communications (with your consent)
     
  • Improve our website performance and user experience
     
  • Meet legal and regulatory obligations
     

3. Legal Grounds for Processing

We only process your personal data when we have a legal basis to do so, including:

  • Consent – when you opt in for marketing
     
  • Contract – to fulfil a request or transaction
     
  • Legal Obligation – to comply with the law
     
  • Legitimate Interest – to operate and grow our business
     

4. Sharing Your Information

We may share your information with:

  • Our internal team and trusted service providers
     
  • Legal or regulatory authorities if required
     
  • IT and analytics providers for website functionality
     

We never sell your personal data.

5. How Long We Keep Your Data

We retain your information only for as long as necessary to:

  • Provide our services
     
  • Meet legal and regulatory requirements
     
  • Support ongoing business operations
     

Once no longer needed, your data is securely deleted or anonymised.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
     
  • Request corrections or updates
     
  • Object to or limit certain uses
     
  • Request deletion of your data
     
  • Withdraw your consent at any time
     
  • Lodge a complaint with the Information Commissioner’s Office (ICO)
     

To exercise any of these rights, contact us at [Insert Contact Email].

7. Cookies

We use cookies to enhance your website experience. For full details, please view our [Cookie Policy].

8. Data Security

We use appropriate measures to protect your data from loss, misuse, and unauthorised access. However, no internet transmission is ever completely secure—please use caution when sharing information online.

9. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you 


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